Groupon Reviews

Groupon has an overall rating of 4.8 based on 55 reviews. Customer feedback on Groupon is mixed: Groupon reviewers highlight positive aspects like great deals on local services, wide variety of offers, easy to use website, good customer service, which strongly appeal to budget-conscious consumers, deal seekers, local service users, experience explorers. However, Groupon is often criticized for its limited availability of deals, expiration dates can be restrictive, some quality issues with services, difficulty in redeeming vouchers.

4.8/5.0

55 reviews

5 Stars

26

4 Stars

6

3 Stars

0

2 Stars

0

1 Star

0

All Groupon Reviews (55)
AmandaMartinez
June 02, 2026
"Got my issue fixed fast"
I had a problem at first and wasn’t sure what was going on, but support helped me out quick. It’s working fine now, so I’m happy with it.
Robert_patterson93
May 17, 2026
"Wish I’d Worried Less About the Billing"
I’ve used Groupon a handful of times, the billing has been exactly what I expected. The amount charged always matched what I saw at checkout, and I never ended up with any random extra fees on my card, which I was definitely nervous about at first. I kind of regret stressing over it as much as I did. One refund did take a little longer than I would’ve liked, but the actual charges themselves have been accurate for me.
Naomi_anderson74
May 10, 2026
"Checkout was surprisingly smooth"
I paid with my card and was pleasantly surprised by how easy it all felt. The checkout seemed secure, my receipt came through right away, and I didn’t notice any weird charges afterward. Super simple and hassle-free
Marilyn_buford81
April 29, 2026
"Return process was fairly straightforward"
I accidentally purchased a deal I didn’t actually need, so I had to go through the return process. Groupon took a bit longer than I expected to respond, which was slightly annoying, but once they got back to me, the refund was processed without any real issues. It wasn’t a perfect experience, but overall, it was handled well...
BerthaWatts_01
April 28, 2026
"No surprise fees so far"
I’ve used Groupon a handful of times now, the price has been the price every time. No random fees popping up at checkout, which I always kind of expect these days for some reason. It’s been easy to use, and I saved a bit of money too. Not a huge dramatic thing, just nice when something works the way you hoped
hello_brent408
April 27, 2026
"Support sorted it out fast"
I found some good deals, and when I had an issue, support got back to me quickly and fixed it. Kind of felt like the problem shouldn’t have happened in the first place, but at least they handled it without dragging things out
Yolanda-byers
April 21, 2026
"Easy. No issues with the voucher."
I grabbed a Groupon voucher for a local massage place it worked just fine. Simple. I showed the code on my phone when I got there, and they accepted it right away without making it a whole thing. No extra steps, no confusion, nothing weird. Nice. Booking the appointment took a little longer than I expected, but that seemed more like the massage place’s issue than Groupon’s. Overall, I was happy with it
DavidHam
April 19, 2026
"More places took my Groupon than I expected"
I was a little nervous at first because I always worry I’m going to get tricked by a deal that looks good but has a bunch of catches. But I was surprised by how many places near me still had open appointments and accepted the Groupon without any hassle. I booked a massage and a dinner deal in the same week, and both went smoothly. I still read the fine print before buying anything, but so far the availability has actually been better than I expected.
willie.Tango
April 15, 2026
"Support was quick to help"
I had a voucher that wasn’t showing up for some reason, so I reached out to support. They got back to me the same day and sorted it out without any hassle. happy with how easy it was.
sierra-Evans
March 16, 2026
"Easy to understand expiration dates"
I like that Groupon makes the expiration dates easy to find. It’s useful because I don’t have to stress as much about missing the promo window, and it’s nice that the amount I paid doesn’t just disappear after it expires. It’s not perfect every time, but it feels fair and makes buying deals a lot less of a headache
hello_anna378
March 10, 2026
"I use Groupon here and there when I..."
I use Groupon here and there when I want to try somewhere new without spending too much. I’ve found some solid deals, especially for restaurants and local things.
Just make sure you actually check the details before buying. A couple weren’t as flexible as I assumed, but overall it’s still been worth it...
COOK
March 10, 2026
"Deal matched what was promised"
I bought a Groupon for a local spa, it was exactly what the listing said it would be. I always try to read between the lines with these kinds of deals because there’s sometimes some annoying catch, but I didn’t run into any weird surprises or hidden rules. Booking was simple too, which was a relief. Overall, happy with it and I’d use it again.
robert_Condie76
March 09, 2026
"Tracking was kinda easy"
I ordered a small gadget through Groupon and the tracking was actually easy to follow. It updated once it shipped and again when it was out for delivery, which was kinda nice. The package showed up on the day it said it would, so there wasn’t really any stress. Overall, I’m happy with how it went
Rogelio-garman
March 08, 2026
"Decent nearby deals, but I’m still checking them out"
I found a few deals close to my area, which was useful. Some of them looked almost too good to be true, so I’m not fully convinced yet, but it’s definitely worth browsing if you want to see what’s nearby.
JamesRyan
March 08, 2026
"Reservation was surprisingly easy"
I booked a dinner deal through Groupon, and I’ll admit I was kind of expecting the reservation part to be a hassle. But it was actually really quick, I picked the date and time, got the confirmation right away, and didn’t have to call anyone or double-check a bunch of details.

When we got to the restaurant, everything was there like it was supposed to be. I was a little skeptical since it was my first time reserving that way, but it went smoothly. I’d probably use it again.
hello_james704
March 01, 2026
"They took my Groupon without any fuss"
I grabbed a Groupon for this local restaurant near us because we were already trying to figure out where to eat that night, and I half-expected there to be some awkward moment when I showed it. But nope, the merchant accepted it right away. I just pulled it up on my phone, they scanned or checked it, and that was basically it. No weird looks, no extra steps, no making me feel like I was complicating things. Smooth experience overall...
hello_janet447
February 27, 2026
"Honestly, great for the price!!"
I got exactly what I ordered, and the quality was actually better than I was expecting for the price!!! It’s nothing super fancy or anything, but it works just fine, arrived in good shape, and I’m happy with it overall!!
william.Pridgen
February 24, 2026
"Worked fine even though I was in a rush"
I was in a bit of a hurry when I tried the codes, but they worked fine for me without any issues
mildredkinney0430
February 21, 2026
"I was kind of expecting a ton..."
I was kind of expecting a ton of emails, but it’s been a good amount. Not annoying or overwhelming, just enough to keep me updated. I forget to check things sometimes anyway, so it actually works out.
Sheena-lake
February 20, 2026
"Really happy with the quick support"
I ran into a little issue and reached out to support, and they got it sorted out much faster than I expected. i’m really satisfied with how easy and smooth the whole thing was.

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Groupon Q&A

How many days does it take to get a refund? i cancelled an order before it was shipped

Any one paid for the online nail course ??

Any one paid for the online nail course?

Are the courses advertised on groupon real?

Is this a safe and legitimate website

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