No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Groupon via phone. Our aim is to assist you in efficiently locating the phone number of Groupon and address any concerns or inquiries you may have about your Groupon purchases. We understand that waiting on hold for extended periods to inquire about your order on Groupon can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Groupon representative once you've reached them. By following our step-by-step guide for contacting Groupon customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Groupon representative assist you more effectively. We also provide guidance on how to ask the Groupon representative for assistance, as well as how to follow any instructions provided by the Groupon representative.

With this information, you can reach out to the Groupon customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Groupon purchases.

Groupon Phone Number

Toll-Free Number:

(888) 375-5777

Want to contact Groupon customer service faster? Don't wait on hold! Chat with the Groupon team directly via live chat.

Customer Service Phone Number:

  • (866) 956-1276

  • (888) 664-4482

Skip Traditional Phone Calls, Reach a Solution Faster!

No navigating complex phone menus and no more waiting on hold – WorthEPenny will forward your concerns directly to the business for their response:

  • Faster Solutions: Cut down response times. Get resolutions faster.

  • Stress-Free: No more phone call hassles. You don't even need to pick up the phone!

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Contact Groupon via Social Media:

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Check out if you can find the solution you need.

What happened: I purchased a voucher but the place I purchased said they wouldn’t be available for a week so because I’m leaving the state in one day I need it asap .. so I need the money I have in Groupon Bucks to be refunded so I can go somewhere else

What happened: Hi--**I ordered a bike rack on Aug. **th. See confirmation below:*Thanks for your order!*The order number for your purchase on August **, **** is *****-******-******. No need to do anything else! We'll send you a shipping confirmation email with a tracking number as soon as your order ships.**Today I received a Groupon survey asking for feedback--BUT I HAVEN'T RECEIVED THE BIKE RACK. **COULD YOU HELP ME, PLEASE. I would like confirmation that the bike rack is still being sent. **Thank you,**Patrick Mulrooney

What happened: I never received my email or a code for my order but my card has been charged. I need to speak to Someone please . Ordered on august **th for wilderness of the smokies for September **th total was ***.

What happened: The problem: I need a number for customer service. Online booking isn't working

What happened: I received an email from Groupon saying that I needed to add a new credit card to finalize the purchase that was “pending”. I added a new card but the purchase of the order * ****-******-****** still pending. Please proceed immediately with the purchase with my new credit card on file.

What happened: The problem: Still Processing over *,*houra

What happened: I am having trouble activating my voucher for my* purchases of sweets therefore I wish to cancel Asi am going round in circles getting nowhere

QA

How to contact Groupon by phone?

To contact the Groupon customer service by phone, you can follow these steps:

  • Look up the phone number of the Groupon customer service. The phone number is listed on groupon.com. Or check out the Groupon phone number page on WorthEPenny.

  • Dial the Groupon phone number (888) 375-5777.

  • Wait for an answer: Once the call is connected, wait for a Groupon representative to answer on the other end.

  • Identify yourself and state your reason for calling the Groupon representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Groupon to help them assist you.

  • Ask for assistance: Ask the Groupon representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Groupon needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Groupon representative: After you have received the assistance you need, thank the Groupon representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Groupon, you can follow these steps:

  • Dial the Groupon customer service phone number (888) 375-5777, which can be found on the Groupon website or in your order confirmation email form Groupon. Or check out the Groupon phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Groupon. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Groupon representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Groupon representative.

  • If the system still doesn’t connect you to a Groupon representative, stay on the line without pressing any keys. Groupon will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Groupon.

  • Once you reach a live person, explain your issue and provide any relevant information about your Groupon order. The Groupon representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Groupon website. This may allow you to connect with a Groupon representative more quickly and efficiently than calling.

QA

Any tips for calling Groupon customer service?

When calling Groupon customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Groupon account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Groupon representative without any disruptions or background noise.

  • Be polite and respectful to the Groupon representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Groupon.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Groupon representative address your concern.

  • If the initial Groupon representative is unable to resolve your issue, politely ask to speak with a supervisor from Groupon or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Groupon representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Groupon after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Groupon customer service.

QA

What can I do If I am unhappy with my call to Groupon?

If you are unhappy with your call to Groupon customer service, there are several options you can try:

  • Call again: Try calling Groupon customer service again and speak to a different Groupon representative. Sometimes a different Groupon representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Groupon representative, you can ask to speak with a supervisor from Groupon or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Groupon may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Groupon customer service through other channels, such as email or chat. You can also explore the Groupon Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Groupon service, you may want to consider other options such as returning the product you bought on Groupon or filing a complaint with a consumer protection agency.

QA

How do I contact Groupon via live chat?

To the Groupon customer support via live chat, you can follow these steps:

  • Go to the Groupon website and look for a "Contact Us" or "Help" link at the bottom of the page.

  • Click on the link and look for options to contact the Groupon customer support, which include email, phone, or live chat.

  • Click on the live chat option, and follow the prompts to connect with a Groupon representative.

  • Provide any necessary information about your issue or question, and wait for the Groupon representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Groupon live chat option, you may need to contact the Groupon customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

QA

How to contact Groupon via social media?

You can contact Groupon via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Groupon via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Groupon official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Groupon, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Groupon. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Groupon social media team.

Please note that the social media accounts of Groupon are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Groupon for certain issues. For urgent or complex issues, it's recommended to contact Groupon customer service via phone or chat for more personalized assistance.

QA

Does Groupon have an email? How to contact Groupon customer service by email?

Yes, to contact the Groupon customer support by email, follow these steps:

  • Go to groupon.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Groupon and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Groupon order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Groupon order number or username.

  • Once you have completed the email, click send. You should receive a response from the Groupon customer support team within a few business days.

QA

What is WorthEPenny's relationship to Groupon?

To put it simply, WorthEPenny is an independent third-party website that is not related to Groupon. WorthEPenny provides free tools and resources to assist customers in reaching Groupon customer service more efficiently, such as the Groupon phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Groupon, as well as forums where Groupon customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Groupon, it is not associated with or endorsed by Groupon.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Groupon official app or the Groupon company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Groupon trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Groupon. All references by WorthEPenny to third-party trademarks like Groupon are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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